Quality Assurance (QA)

Basic Concept

At Fujikura Group, each business unit and affiliates establishes and operates a Quality Management System (QMS) based on international standards such as ISO 9001, IATF 16949, and ISO 13485, according to the products handled and customer requirements. Through this, we strive to provide products and services that meet the expectations of society and our customers.

Quality Assurance System

Fujikura's Corporate Quality Management unit operates as an independent organization from business units (sales, design, manufacturing, etc.) to ensure thorough quality compliance and to realize QA from the customer's perspective.

Within group companies, organization responsible for QA is independent of organization manufacturing and technology unit and works in cooperation with the Corporate Quality Management unit.

Ensuring strict quality compliance and strengthening quality governance

Fujikura Group considers thorough quality compliance as one of its most important management priorities and is continuously working to strengthen its quality governance. By clarifying the roles and responsibilities of the QA unit, ensuring its independence, and promoting the digitalization of QA operations, the group is striving to improve the reliability of QA.
QA unit, operating independently, is committed to ensuring quality from the customer's perspective and plays a central role in supporting quality. Under this structure, we are strengthening cross-group quality governance and promoting the provision of high-quality products and services.
Furthermore, we are undertaking the following initiatives to improve quality compliance awareness and enhance quality management.

1. 1. Quality compliance training for all employees across the Fujikura Group.
2. 2. Holding quality seminars for management and executive management layer.
3. 3. internal audit conducted by organization specializing in quality audits.
4. 4. Prompt sharing of critical quality information and appropriate response.

These initiatives enable early detection and prevention of quality risks, while also raising the overall quality capabilities of organization.

As a company that provides products and services that support social infrastructure, Fujikura Group will continue to promote further enhancements to its QA system to fulfill its responsibility and strive for sustainable improvement of corporate value and to gain the trust of society.

Regarding the quality issues that came to light in 2018, we have completed safety checks on the affected products and reported the matter to our customers, and we submitted a final progress report on October 31, 2025.
Note: Please refer to the bottom section for previously published materials.

Measures for Product Safety

Quality-Related Complaints are the last things customers want to have, so Fujikura continues to make efforts to minimize any complaints. Most manufacturing is done at domestic and international Fujikura group companies, and to stop re-occurrence of Quality-Related　 complaints, our group companies cooperate to research reasons for claims and implement responses.

Corporate Quality Management Unit operates as an independent organization separate from the business divisions. In order to enhance the independence of QA activities, we are diligently implementing a clear division of responsibilities, including group companies, and advancing the digitization of systems.