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Inquirirs

   Please read the following notes before making an inquiry.

   Product-related Incident Inquiries

In the event of a "product-related incident" as defined in the Consumer Product Safety Law occurring in relation to one of our products, please contact our Incident Inquiry Desk, below.

The term "product-related incident" refers to an incident or event in which the following occurs:

[Instructions for Completing the Inquiry/Request Form]

For entry, Please enter the form using alphanumeric characters.
   Do not use special characters (such as circled numbers).
   In certain cases, data entered in the form may not be transmitted correctly.
   Items marked '*' must be completed.

Name*
Company
/Organization*
Title/Dept.
Country*
Address
Phone Number
Fax Number
E-MAIL*
no-E-mail address
Product information*(Product name)
(Model number)
(Serial number)
(Amount)
Inquiry contents*
(essential besides outbreak day)
Outbreak day; (the day when a visitor was recognized)
Year Month Day morning afternoon
Presence yes or no of the product damage is unknown*
Yes No Unknown
Presence yes or no of the human damage is unknown*
Yes No Unknown